Supplements, vitamins, wellness products — customers ask dosage, interaction, and timing questions that demand precision. Heylio cites your KB and escalates anything medical.
Free plan · No credit card · 5-minute setup
You've seen these tickets a thousand times. Heylio handles them while you sleep.
“How many capsules per day?” Heylio reads your product dosage charts and FAQ for exact, on-label answers — no guessing.
Any mention of a prescription drug, condition, or pregnancy auto-escalates to your team. Heylio never gives medical advice.
Refill date changes, skip a month, cancel — customers want self-service. Heylio handles it through chat or email.
Gluten-free? Vegan? Soy-free? Heylio reads your ingredient facts panel and answers precisely, citing the source.
One subscription. Unlimited team members. No per-seat pricing.
Hard-coded escalation on dosage, drug interaction, pregnancy, and condition keywords. No liability, no invented advice.
Indexes your full product data: ingredients, allergens, certifications, dosage — cites your exact copy, never invents.
Customers self-serve refill dates, skips, and cancellations. Works with Shopify Subscriptions and major 3rd-party apps.
Real-time fulfillment data surfaced to customers. Delayed packages flagged proactively.
Email, chat, Instagram, WhatsApp — one thread per customer, not five. Your team sees the full history.
Data encrypted in transit and at rest. Strict tenant isolation. EU data residency available on Scale plans.
“We deal with regulated claims — I need an AI that knows when to shut up. Heylio escalates anything medical, and it's been zero liability issues in 3 months.”
Yes. Medical, dosage, and drug-interaction keywords trigger mandatory human escalation. Heylio never gives medical advice — it cites your KB or escalates.
Yes. It indexes your supplement fact panels, certifications (USDA Organic, Non-GMO, gluten-free, etc.), and ingredient notes. Responses cite the source.
Native integration with Shopify Subscriptions plus major 3rd-party subscription apps. Pauses, skips, date changes — all self-service.
All data encrypted in transit; strict tenant isolation enforced server-side. Every sub-processor is listed in our privacy policy.
Free plan with 25 AI resolutions, lifetime. Paid plans start at €15/month, billed per AI resolution — handing over to a human is free — no per-seat, no hidden fees.
Install in 5 minutes. Free plan, no credit card. See ticket volume drop in your first week.